NMLS: 2827497

(843) 986-6500

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

hanh kim
hanh kim
2026-04-10
Thankyou Vince and Will for working with me through this process of getting my first home!!!
Xialing Wang
Xialing Wang
2026-04-10
Loan Factory has been incredibly professional and efficient throughout my loan process. They provided a pre‑qualification letter within one day after I submitted the requested documents, and they were always available to answer my questions—during work hours, after hours, and even on weekends. Despite a very short closing timeline, they secured an excellent rate for me, much below the market rate. I highly recommend their service.
Vince Ngo
Vince Ngo
2026-04-10
Matt and Norah have been incredibly supportive throughout my file process. They consistently provided timely guidance, answered my questions in detail, and ensured everything moved forward smoothly. Their professionalism and willingness to assist made a significant difference, and I truly appreciate the effort they put into helping me every step of the way.
Tan Phan
Tan Phan
2026-04-10
I had a really great experience working with Matt and Lucy while refinancing my parents’ home. They were super helpful, quick to respond, and made the whole process easy to understand. Everything went smoothly and was handled very professionally. They were always available whenever I had questions. Highly recommend!
Sheryl Condon
Sheryl Condon
2026-04-10
Nami and Jimmy kept me informed throughout the entire process and answered all of my questions. I trust Jimmy and know that he will always have my best interests in mind. I highly recommend them and will definitely use them again!
Ujwal Kovuri
Ujwal Kovuri
2026-04-10
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